Privacy Policy.
Your data security and privacy are engineered into our core operations. Read how we protect your asset infrastructure data.
1. Information We Collect
When you interact with DEV SKY SOLAR, request a consultation, or purchase our Annual Maintenance Contracts (AMC), we collect precise data necessary to engineer your solar liberty. This includes:
- Personal Details: Your full name, mobile number, and email address.
- Site Architecture: Your complete installation address and system capacity (kW required) to generate accurate quotations and maintenance plans.
- Financial Data: Transaction details when you book a plan. (Note: We do not store your credit/debit card details. All payments are securely processed via Razorpay).
2. How We Utilize Your Data & DPDP Consent Framework
Acting as a Data Fiduciary under the Digital Personal Data Protection (DPDP) Act, we process your personal data strictly based on your clear, free, and affirmative consent for specific, lawful purposes:
- To calculate accurate solar AMC pricing based on your specific system capacity.
- To dispatch our engineering team to your exact site coordinates for cleaning and maintenance visits.
- To notify you regarding subscription renewals, scheduled visits, and emergency breakdowns.
- To process transactions securely and generate official invoices.
3. Data Security & Architecture
At DEV SKY SOLAR, we apply the same absolute precision to your data as we do to our structural engineering. Your personal information is stored securely on encrypted databases. We implement Tier-1 security measures, including SSL encryption and restricted access controls, to prevent unauthorized access, alteration, or disclosure of your data.
4. Third-Party Integration
We do not sell, trade, or rent your personal data to external brokers. We only share necessary parameters with trusted third-party architectures required to complete your service loop:
- Razorpay: For secure, encrypted payment processing.
- Logistics Partners: Only your name, contact, and address are shared with our on-ground engineers to fulfill scheduled maintenance visits.
5. Cookies & Tracking
Our digital platform uses standard cookies to ensure smooth UI/UX navigation, maintain user sessions during checkout, and analyze overall website traffic loops to improve our interface. You can disable cookies through your browser settings at any time without losing core site functionality.
6. Data Principal Rights & Control
Under the DPDP framework, you retain absolute ownership and control over your data. You possess the legal rights to:
- Access & Summary: Request confirmation and access to a summary of the personal data we process.
- Correction & Completion: Update or correct inaccurate parameters (such as a change in address or system kW).
- Erasure: Request the deletion or removal of your personal data when it is no longer necessary for service delivery, provided there are no active AMC obligations.
- Consent Withdrawal: Easily withdraw your previously granted data processing consent at any time.
7. Contact the Command Center & Grievance Redressal
If you have any questions regarding this Privacy Policy, our DPDP compliance practices, or wish to invoke your data principal rights, please contact our designated Grievance Officer:
Grievance & Privacy Officer: DEV SKY SOLAR Team
Email: hello@devskysolar.in
Phone: 7987190554
HQ Address: Kurud Road, Ganesh Chowk, Charra, Dhamtari, Chhattisgarh, 493663